Columbia Outlet Cheshire Oaks

Fantastic customer service from Carly and Adam at Columbia Cheshire Oaks on Saturday. They were both friendly, knowledgeable, and went above and beyond to help us find exactly what we needed in a very busy shop. They helped me choose the perfect footwear and found a great fleece for my wife. Nothing was too much trouble, and they made the whole shopping experience enjoyable. We had a voucher and had forgot to bring it, I asked if they would hold the goods for a few days as they were in the sale, no problem, I collected them today. A real credit to the Columbia team—highly recommended. Thanks

great prices and very knowledgeable staff

Bought a pair of Junction Hollow Outdry The young man was so helpful and patient Don’t know his name but his op id number is 118785 Thank you again

Located at Unit 13 on Kinsey Road (CH65 9JJ), the official Columbia Sportswear Outlet is a premier destination for hikers, trail runners, and outdoor enthusiasts visiting McArthurGlen Designer Outlet Cheshire Oaks. Known globally for its tough-tested Pacific Northwest heritage, this spacious store is packed with high-performance jackets, fleeces, hiking trousers, and active footwear. It provides fantastic value on dependable gear, though you might have to compromise on the latest technical features. On the positive side, the value on seasonal staples is incredible. If you are looking to layer up for the damp British weather, the store keeps a massive, incredibly well-organized inventory of its famous fleece pullovers, mid-layers, and everyday waterproof jackets. Their proprietary technologies—like Omni-Heat (thermal reflective linings) and Omni-Tech (waterproof-breathable fabric)—are prominently displayed and heavily discounted compared to high street outdoor retailers. ​The layout is modern, clean, and categorized logically by activity (hiking, trail running, winter sports). Furthermore, the staff are genuinely brilliant; many of them are avid outdoor hobbyists themselves and are excellent at explaining the differences between various waterproof ratings and fabric weights to ensure you buy exactly what you need. ​The main drawback is that Columbia's absolute highest-tier, premium technical lines—such as their top-end OutDry Extreme ultra-breathable rainwear or heavy-duty sub-zero mountaineering parkas—are rarely found on the outlet racks. The inventory consists heavily of entry-to-mid-level lifestyle outdoor apparel and past-season colorways. ​If you are a hardcore adventurer looking for niche, ultra-lightweight expedition gear, you might find the selection a bit basic. Additionally, because the shop floor features large central clothing circulars and tight clearance footwear aisles, it can become highly congested on busy weekend afternoons, making it tricky to comfortably browse the jackets. ​Ultimately, the Columbia Sportswear Outlet is a superb, highly reliable store that makes high-quality outdoor protection accessible on a budget. It is the perfect place to stock up on fleeces, walking trousers, and reliable raincoats for everyday dog walks or weekend peak baggers. For the best experience, visit on a quiet weekday morning when the racks are freshly organized and you can browse the sizing rails in peace.

Columbia clothing is top quality and often overlooked.

This time last year I was shopping for my holidays and came into this shop for some new clothes , Jenny and her colleague's was at hand again to help me and my partner pick out some really nice things. It's such a pleasant experience to have the fantastic team in the shop help us out . 5* experience every time we shop here. Definitely recommend anyone to pop in . Thank you so much JENNY;) 100% be back next year

Fantastic experience at the store. The staff were very friendly and helpful, and Dylan was especially kind and supportive. He took the time to help me properly and made the visit really enjoyable. Great customer service and a very positive atmosphere. Highly recommended!

I had come into the Columbia store today without the intention of buying anything at all saying “let’s just have a look” to my partner. The service was brilliant from the moment we walked in and i had left with a new pair of shoes and a coat for my partner. The staff were very helpful guiding me through the specific technologies of the product and being very patient with me. Will definitely be a returning customer. 5*

Good

The Columbia Sportswear Outlet is dangerous in the best possible way. You walk in thinking you’ll just browse and suddenly you’re leaving dressed like you’re about to climb Everest (even though you’re really just going to Tesco). The staff are super friendly and somehow make you feel good about buying yet another jacket you definitely didn’t need but absolutely love. Great deals, great gear, and a great excuse to pretend you’re more outdoorsy than you actually are. Highly recommend!

Thanks to the kind staff at Columbia that happily rummaged around to find this fleece in my size amongst what is presumably the chaos of a stock room at an outlet centre in what was quite a small store! Never bought columbia before either and very happy with the quality and design!

Special thanks to the lady (JENNY) who helped me out in the store Saturday 19/072025, she absolutely went above and beyond to get the style size and items i wanted, she was so professional and equipped with knowledge of the stock it made my experience the best shopping day i have had for years, can't wait to go and spend my money back in this store next time I am shopping. :) Thanx again JENNY you are a LEGEND.

On, Tuesday 21st January 2025 - I decided to visit Cheshire Oaks Designer Outlet to get some January Sales bargains before it expired. I visited Columbia just to see what was on offer & to my surprise I purchased a: M Staydry™ Jacket & Fleece Falls™ II Full Zip Fleece for just £54.98p Sale Price. Based upon each items original RRP - I made the saving of £120.02p I'd like to thank Anthony whom that evening was working alone in a very busy store yet answered all my queries as I had up to that point NEVER owed anything made by Columbia. Due to him, I made the purchase & am pleased to do so.

Ok

Jay and Callum and whole shop very helpful

Just visited Columbia at MG and had excellent service from Cameron. We wouldn’t find a size we needed and he was so amazing. Found what we needed for us and highlighted all offers in store showing us exactly where offers were. Wonderful service. Thank you Cameron.

We went to the store about 15 mins before they were going to close , we chose one top in promo but could not find another , so the manager of the store gave us 10% off so we got close to the promo offer .. excellent service , very helpful , cheerful staff . Definitely going again.

Great service today from James and the store manager. very happy with advice and guidance on purchase. top notch customer service

Top class service at this store- all the staff from the manager down were excellent- all the staff diligently offered help and Jen was very attentive- well trained staff well done

Great experience here today, staff really know their stuff! Callum in particular was amazing help in picking the perfect shoes!! Will definitely be back!

Went today to Chesire Oaks to Columbia looking for a jacket and had the perfect shopping experience with Anthony and Jennifer. They were so friendly and professional- they made shopping fun and worthwhile. Needless to say, we left satisfied with a jacket. Thanks guys

Visited Cheshire Oaks today with the family , knowing that the Columbia store was at the top of our list. On entering, the staff were there available around the store on hand, if you needed any help with finding sizes, which is always helpful if you forget your glasses! Always a pleasure to visit again, to see the store busy, helpful, knowledgeable. Thanks to the store manager Anthony, who went out of his way to find other items and sizes of which we looked at. Much appreciated and thanks for the shopping experience 😁👍

Thanks again to Anthony and team

We visited the Columbia store today and just needed to put it out there how wonderful the staff and customer service is. The choice of stock is also amazing! We have shopped here numerous times and every time they have gone the extra mile i.e. helping with sizes and checking stock. Would highly recommend shopping here as they are brilliant😊Thank you for making our trip so enjoyable!

Brilliant shop all the staff are really helpful,and really friendly. So made it for a really good shopping experience. The staff have really good product knowledge. The manager was really helpful with sizing will definitely shop again keep up the great work. A+

Great customer service by Jen and Cal helped my pic the size and style of coat for my upcoming venture to the Lake District. Ready for all uk weather...

10% off

Myself and my partner visited Cheshire oaks this Friday just been 21/06/2024. And one particular shop went above and beyond 🫶🏻 this was Columbia store and the staff were just fantastic and very helpful indeed. I don’t normally write a review but this store has a lasting memory and the kindness shown 💖 Thank you Anthony for everything and I look forward to seeing you again ⭐️⭐️⭐️⭐️⭐️ I highly recommend this store and its workers the highest of praise I felt was needed and shown 🫶🏻 Thank you / Diolch 🏴󠁧󠁢󠁷󠁬󠁳󠁿🫶🏻

I went into the Columbia store yesterday to buy some casual shirts for my cruise, I was met by a very friendly and pleasant female staff member who was very helpful in my purchase.

Popped in last week looking for a jacket for summer and the staff were nothing but helpful. Happy to talk me through their products, their knowledge of what type of jacket would be best for me was brilliant. Been on two hikes since then and they were spot on. I believe her name was Jen. Even got a bit of fitting room service with them grabbing extra sizes for me and even swayed me towards a t-shirt or two. Fantastic customer service all round. Will visit again.

Really helpful and friendly staff, found what I needed with the help of the staff. Credit is due to the store and attitude for best customer service I’ve had for a really long time in any shop.

Highly underrated store in my opinion. The staff were welcoming, extremely helpful, kind and patient when looking for the right size and type of t-shirt. There are changing rooms here. There is a vast range of clothes in all sizes and colours, with unique designs on each of them, all made in high-quality materials for such a good price. Good offers on as well. You definitely get the best value here and I'm very pleased with my experience.

Exceptional shop and the clothes were half the price of the likes of it's competitors on the retail park.

Fantastic service thanks a lot

Outdoor clothing shop selling t-shirts, coats and footwear. Good quality.

Sample sale

It's a shop, pleasant staff and reasonable choice

Columbia, always good to visit

Excellent got a new jacket with the new lining ☺️👍

Excellent prices

Great outdoors shop

They sell coats. I bought a coat. Took the coat home. Now I wear the coat.

This Columbia outlet store will truly be the cheapest store you've ever been to. I recommend it👏🏻

Good prices, number 1 quality

Great bargains to be found here on good quality outdoor clothing, very helpful staff too which to me is always a bonus